How much value do you place on your customers? Let’s face it…without customers you have no sales…no profit…no business. Yeah, they’re the keyplayers in the marketing game. In other words, wise marketers keep their finger on the pulse of their clientelle. The know what makes them tick and how to keep them coming back time and time again. Here are…
Category: Customer Service
The Golden Rules Of Customer Service
Everything I know about customer service I learned from working at McDonalds as a teenager. Hard to believe, but true! In this day of highly competitive cyber business, the companies that will succeed will be those that offer superior customer service. The value of a lifetime customer is immeasurable. So once you get a customer, how do you keep him?…
We Sell For Less And Our Stores Are A Mess
What kind of image do you present when marketing your products? Are you professional and well organized or does your store/site/whatever scream, “sloppy!,” to those who matter the most: your customers? Let’s see how one leading retailer is winning the sales war, but losing an important battle: store organization. WalMart is dominant in so many categories with the various products…
Use Of Intranets Extranets For Hipaa Compliance
Collaboration among healthcare professionals, particularly in circumstances that require the sharing of confidential patient information, requires an intranet or extranet that offers enhanced security features. The Health Insurance Portability and Accountability Act (HIPAA) has three major requirements: What’s your Reaction? Love Love 0 Smile Smile 0 Haha Haha 0 Sad Sad 0 Star Star 0 Weary Weary 0 0 Shares…
Where Has Customer Service Gone
Whatever happened to the adage “The customer is king or queen”? or the customer is always right. Not anymore. Company’s representatives seem to delight in arguing with and stone-walling customers and some even brag on their blogs about early morning and late evening calling just to upset customers to set them up for their day. What kind of individual gets…
Preparing For Auto Transport What You Need To Know
Preparing your vehicle for transportation First let’s look at the best way to prepare your vehicle for transportation. Firstly, your car must be roadworthy. This is because employees of the auto transport company have to drive it on and off the transporter. Plus, you should wash you car to allow for easy inspection for such things as scratches and dents.…
Is Your Credit Score Costing You A Fortune
While some surveys show that 9 out of 10 consumers are unaware what their credit score is, I’d like to quickly share with you how your credit score could be costing you a fortune (in more ways than you can imagine). We all know a low credit score will make everything in the world of finance more expensive because of…
Health And Safety At Work
Not many would be aware of this, but the government has legislation for health and safety of people at work. The Health and Safety at Work etc Act 1974 requires the employers to have proper health and safety management systems at work. The Act makes provision for securing the health of people at work, welfare and safety of the employees…
10 Critical Decisions For Successful E Discovery Part 1
The Information Management Journal/September / October 2007- Today’s explosion of electronic data, coupled with the December 2006 amendments to the Federal Rules of Civil Procedure (FRCP) concerning electronically stored information (ESI), requires information and legal professionals to expand their knowledge about handling electronic discovery. The recent changes to the FRCP include: * Definitions and safe harbor provisions for the routine…
What Is 24 7 Support
What is 24-7 support? Do you get frustrated calling a hot line for many times and still no answer whatsoever? Do you hate bringing your machine to the store and waiting for days for the service? Do you want quick response and assistance from product manufacturers? The answer is the modern 247 support service. Many companies, especially the more established…