The boom of computers in the several past decades has made a major impact on almost every field of human endeavor. It has introduced new possibilities also for structural engineers, draftsman whose primary task is to design buildings, bridges and other structures. Structural design can be considered to be a combination of art and science. Structural drawings are part of…
Category: Customer Service
Customer Service In The Bottled Water Industry Pure Water And The Customer Promise
Almost every company discusses, at length, the need for customer service and the significance of supplying true excellence to its customers. However, very few actually follow through with what it takes to attain this excellence. This is particularly true in the bottled water business since not all providers share the opinion that customer service is of the utmost importance in…
Additional Phone Lines Allows For Greater Customer Service Success
With the complexity of one’s business comes the stress of an effective phone system. With multiple customer service representatives at my business, I found it hard to find a phone system that could handle the workload of the many users at one time. After researching other options, I found a website that allowed me to not only buy the complete…
Rely On Cheap Mechanical Design Mechanical Engineering And 3d Modeling Services At Lowest Rates
Mechanical 3D modelling is a Knowledge Process Outsourcing (KPO) catering to the 3D modeling needs of mechanical design sector worldwide. Mechanical design is a growing field and reaps the maximum benefits nowadays. The software used in the mechanical drawings range from AutoCAD to micro Station (DGN) from adobe illustrator (AI) to CorelDraw (CDR) and vector works, etc. The applications include…
In Financial Services You Can Smile Harder And Give Away Gifts But Loyalty Is Heartfelt
In banking and investing and insurance, many thousands of service-minded people enjoy client loyalty. Yet, most labour under a false basic assumption about why clients are loyal to them or their institution, rather than competitors. What really generates loyalty is warmth. The dominant view of loyalty in financial services equates loyalty with simple continuity of service. “If they keep on…
Answering Service
Just about everyone these days has some sort of answering service, whether automated, like an answering machine, or live. When you call someone without a service, often it can get very annoying. This is especially true when it comes to businesses. However, customers do not usually want to call a business and get just an answering machine or voicemail. They…
Retail Customer Service Tips For Improving Your Level Of Service
Today I witnessed a customer service miracle in action. I took my son to our local fast food restaurant, so he could have some lunch and play in the indoor playground. While I was waiting for our food to be ready, a woman approached the counter with a crushed Styrofoam cup. She said, “This cup fell off of our table…
The 5 W S Of World Class Customer Service Training
The preamble to the United States Constitution begins, ‘we, the people.’ I feel strongly that we, the people, are what make the difference in life, both personally and professionally. The interaction anyone has at any level with your employees, including you, gives a customer– whether current, potential, internal or external–an opportunity to make a judgment about you, your company, all…
Customer Service Skills Training And Roi
Statistics consistently reinforce that the biggest challenge in today’s contact center environment is agent training. Turnover continues to be high; new hire costs are on the rise What’s your Reaction? Love Love 0 Smile Smile 0 Haha Haha 0 Sad Sad 0 Star Star 0 Weary Weary 0 0 Shares Facebook Twitter Whatsapp Gmail Linkedin × Share this post! Facebook…
The Pretty Woman Theory
We’ve all seen it. Julia Roberts is shopping on Rodeo Drive. She’s dressed in her “professional” gear and gets that infamous attitude from the saleswomen. And of course, we’re all cheering when she stops back by the store in her newly purchased couture, arms laden with shopping bags and delivers my favorite line of all time. “You work on commission…