It is all right to let people talk about what they want to talk about. You should only censor obscenities and defamation. Let your customers speak to you directly and grow your business. Don’t try to use your blog as another form of advertising. Blogs not be treated like newspaper ads or brochures. Your customers will see through corporate spin.…
Tag: Feedback
Ecommerce The Positive Negative
There are so many positives in opening an ecommerce business online. For instance your business can be open 24 hours a day, seven days a week and it can be open on holidays even when you are personally enjoying the festivities. Ecommerce is typically much less expensive to start than a brick and mortar counterpart. In many ways it may…
10 Tips For Increasing Your Ebay Response
So you’ve got the buyer in front of your auction, and they’ve read the description. They’re must be interested, or they wouldn’t be looking… but just how can you push them over that line and make them leave a bid? Read on for some tips. Improve your picture: In all that description writing, you might have missed the vital importance…
How To Check An Ebay Seller S Reputation And Why You Should Do It
When you buy something from an eBay seller, you are giving them your money and hoping that you will get something in return. However many guarantees of safety eBay might make to you, nothing is certain: if you just give your money to scammers all the time without doing any checks then the chances are you won’t get all of…
How To Dispute Unfair Ratings On Ebay
So you’ve done everything you can to keep your buyers happy – but still someone’s left you negative feedback! You don’t think it’s fair, either because you fixed the buyer’s problem, or they never gave you a fair chance to fix it. What can you do? Communicate. Tell the buyer that you don’t think that feedback was fair, and give…
How To Respond To An Ebay Buyer S Complaint
At some point in your eBay selling life, one of your customers is going to send you a complaint. As long as you respond to it properly, however, it’s easy to keep a complaint from turning into a crisis. Respond Immediately and Grovellingly. Someone might complain to you directly, or they might do it through eBay. Whatever happens, you need…
Personality Test Successful People Have Difficulty Changing
A hard working partner at a major law firm, John B., finds that he gets short with co-workers especially when under stress. He is not viewed as a “team player” by other members of the firm and the support staff avoid him. In spite of feedback and coaching from his colleagues, he has experienced little progress in modifying his behavior.…
Receiving Feedback With Grace
Imagine holding a bouquet of balloons. And someone comes up to you and pops one with a pin. Then another. Then another. Pop! Slam! Bam! You’re shaken, shocked and need to take a few deep breaths to recover from the impact. This is what it can be like to receive feedback. Whether it’s a work project, a creative project, or…
Evaluating The Response To Your Internet Marketing
Starting an Internet marketing campaign is only the first step in the battle. Sure it is a good idea to start an Internet marketing campaign if members of your target audience are likely to use the Internet to research or purchase the products you sell or the services you offer but these marketing efforts may turn out to be a…
The Five Phases Of Feedback
You may have heard about the five phases of grief. Psychological professionals have outlined the pattern of emotions that humans cycle through during the grieving process. As a writing professional, I’ve discovered the five phases of receiving feedback. Any writer who is advancing in their career has been through the sometimes shocking experience of having her work critiqued. Cycling through…