If you are still using dial-up, you have probably gotten either the “You don’t use DSL yet?” or the “You don’t use cable yet?” expressions of credulity. So you’ve decided that it’s probably time to get off of dial-up – yet, the question remains: which is better, DSL or cable? There are advertisements arguing the perks of both, but which…
Tag: Customer
Water Your Roots Maximize Your Home Business Location
Trees need roots to grow. When a gardener plants a tree, he does not water the leaves or the branches. Instead, he sticks a hose near the roots and lets them soak up all the moisture they can hold. In the same way, whenever we begin a grass-roots business, whil we have the opportunity to expand, we must remember to…
Wholesalers Vs Wannabes And Drop Shippers
All wholesalers are not created equal. To be exact, there are wholesalers and there are wannabes. Unless you manufacture your own products, you are likely to buy from wholesalers. Many businesses call themselves wholesalers, yet they are ready to sell to the public. One of the tell tale signs of a wannabe wholesaler is that they sell directly to the…
Real Time Mortgage Leads
If you are a loan officer or mortgage broker, and you are on the market for mortgage leads, you may want to consider buying them in “real time.” Real time leads or fresh leads are for loan officers looking for quality in a lead, as opposed to buying quantity, otherwise known as buying in bulk. If you are buying your…
Buying Internet Mortgage Leads
If you are a loan officer or mortgage broker looking to begin the purchase of internet mortgage leads, here are three things you will want to consider. Number one, pricing. You want to make sure you get what you pay for. Pricing also determines the quality of the lead you are getting. If you are paying two bucks per lead,…
Can You Hear Me Now
When you listen to a customer (or co-worker, spouse, significant other), your brain is constantly making hundreds of assumptions. Each word, inflection, and tone of voice is interpreted, but not always as the speaker intended. Research shows that 2/3rd of all employees feel management isn’t listening.* We all think we know how to listen, yes? The fact is that very…
Butchering Customer Service
All businesses strive to provide excellent customer service, but there’s a fine line between service and servility. Extreme servility is called obsequiousness. Now there’s a word for you to know. Even if you don’t know what it means, you’ve experienced it What’s your Reaction? Love Love 0 Smile Smile 0 Haha Haha 0 Sad Sad 0 Star Star 0 Weary…
Cash Back Credit Cards Guide
Cash back credit cards are becoming more and more popular these days owing to its attractive cash back option. Cash back reward programs offers a flat percentage rate, generally 1% of purchases, rebated back to the customer in the form of a check at the end of a statement credit or at the end of the year. Several merchants as…
International Credit Card Processing Issues
Deferred Processing Deferred processing is the less expensive alternative to real time credit card processing. It is simpler to implement than real time processing, and it doesn’t require a secure gateway. The lack of a secure gateway in your payment processing system doesn’t mean that it is unsafe. Most customers won’t know whether you have real time or deferred card…
The Spirit Of Opulence Applied
In the movie and book The Secret by Rhonda Byrne, Bob Proctor mentions and praises the essay “The Spirit of Opulence” by Thomas Troward. This essay can be read at http://www.ardue.org.uk/library/book12/es15.html and is well worth the effort. Troward’s essay defines that to think opulently is to think largely, generously, and liberally. Have a look at the other essays on this…