Customer Service

Angry Customers What Can We Do With Them

“You are the worst company I have bought from!” – writes the client. Oops, bossss! What should I write back? It is very hard to select words when some of your customers is angry and complains about your company. Read more for an insight into it. All is well when it ends well. And until it ends be sure not…

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Self Improvement

Addiction To Complaining

Complaining is a way of life for some people. It was certainly a way of life for my mother. I don’t remember a day going by without her complaining, endlessly. I don’t think I ever heard a word of gratitude out of my mother’s mouth. No matter how good things were, she would manage to find something wrong. No matter…

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