Gambling

Characteristics Of Bingo Callers

To many players, bingo callers are just a necessary part of the bingo game. But few players understand what the job of bingo callers entail, and what characteristics candidates need to become a caller. Bingo callers have a much more important job than most of us realize. They need certain skills, characteristics and training. Like any other job, being a…

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Self Improvement

Communicating On The Telephone

One of the most common things we do on a day to day basis is communicate with other people. Good communication can lead to a better understanding of people and perhaps more importantly, allowing others to fully understand us. This is especially important in business. Communication means have changed dramatically over the years, with the introduction of modern telecommunications such…

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Hunting

Becoming An Efficient Wild Duck Caller

There is no such thing as a born wild duck caller because it takes lots of practice in order to become an efficient caller. Fortunately, anybody from any location can become a good wild duck caller with the proper training and patience. Calling wild duck is a very important aspect for wild duck hunting because if properly done, it can…

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Customer Service

How To Get The Best Out Of Your Phone

When Alexander Graham Bell invented the telephone, little did he realise the positive effect it would have on customer service – or the negative effect it could also have! Yes, the telephone can be a great tool in helping to provide exceptional customer service but it can also quickly destroy a customer’s perception of your service. What steps can you…

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Customer Service

Making Great First And Last Impressions Over The Telephone

1. Greet the customer enthusiastically. Put a smile on your face and energy in your voice. Intentionally sound fun, interesting, friendly, and conversational. When you do these simple things, you will find that you are quickly establishing rapport with callers and that customers enjoy speaking with you. 2. Listen without interrupting. It can be tempting to interrupt a rambler or…

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Customer Service

Musical Phones

“Let me transfer your call.” What goes through your mind when you hear those words? Do you have visions of being placed on hold, waiting for someone else to come on the line, repeating what you just said, and then hearing one more time, “Let me transfer your call?” Feelings of frustration set in and your confidence in the company…

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