It seems business has once again recognized the importance of customer relationship management. The only difference between now and then is that technology has advanced our CRM solutions to a new level with great CRM software packages to choose from. Let’s start with a look at the benefits of ACT!
Wondering just what those ACT! features are that make it such an impressive piece of CRM software? Here’s just a brief list – you’ll be impressed.
1. Finds anyone or any detail instantly with the Lookup and Keyword Search features.
2. You can easily stay on top of your schedule tracking important meetings, prioritizing calls, meetings, and even taking care of your to-do list.
3. Tracking completed and follow-up activities for any potential customer or existing customer.
4. Organizes all your customer information in one place for instant access to every little detail.
5. Allow you to confidently meet your sales goals using the forecasting tools and customizable reports that come with it.
6. You can attach messages to the contact’s record and easily create a history even making a note of when e-mail was sent and what its message was.
7. You can create personalized mail-merged letters, e-mails, and faxes and send with a click of your mouse.
8. The included e-mail client works with Microsoft Outlook, Eudora, Outlook Express, and Internet Mail which means you can create, send and track your e-mails.
9. You can print address books
10. You can print the calendar to more than 20 popular paper planner formats
11. Integrate with Microsoft Outlook