Fast and easy retrieval of you information is critical to your business success. And your documents, both on hard drive and paper, are the lifeblood of your organization. So it makes sense to preserve them for any eventuality. But should you try to do it yourself of find a professional firm to do it for you? Read on to find…
Category: Customer Service
Online Call Center Outsourcing
If you business has large customer business then you definitely need to provide efficient customer service to keep them happy. Many small and large multi-national companies such as banks, insurance companies or electronic companies, who enjoy the large customer base, need prompt and efficient customer service to handle customers’ inquiries and grievances. Customer service reflects organizational behavior and its strengths…
Build A Strong Business With Strong Customer Relationships
Most businesses spent time attracting customers to a product or service, trying to win their trust and then ending the whole process with a sale. That tactic seems obvious to most people. What often is neglected is the post-sale follow up with customers, particularly when it comes to online businesses. We should look at the time after a sale as…
How About Some Customer Service Please
Communication is one of the most important industries in the world. People have a need to talk, to get in touch with their friends and family, no matter where they are in the world. We started with letters sent with any individual traveling in that direction, which progressed to the postal system. With the advent of the Internet, we exchanged…
Customer Service Done Right
Are you a stickler about receiving top notch customer service? Do you routinely “come through” as a provider of exemplary services to your customers? Chances are you have been greatly disappointed at one time or another regarding the service you received from a salesperson, an internet hosting company, a hair colorist, or any one of thousands of different service providers.…
Does Your Customer Service Suck
As a customer, I know what it’s like to be on the customers side of the counter. You want to turn over your hard earned money for goods or services. You are then confronted with attitude, rudeness and utter disregard for just how hard you have worked for your dollar. Either the service is slow and the quality of the…
It Helps Small Businesses Enact Big Ideas
Good customer service is crucial to success in business; there’s nothing high-tech about helping customers get exactly what they need. But technology can make the process easier and more efficient. For most small businesses, investing in information technology (IT) can pay dividends in more ways than one. Not only can technology help companies establish a corporate identity and lower the…
Customer Service Training Tips
Good customer service is the best way to keep customers coming back to your business. super stores that have hundreds of employee’s, these companies do not give their workers enough incentive to be customer friendly, and they don’t seem to insist their employees use the customer training tips that are provided during their training. Businesses always supply new employees with…
Quiz Do You Sell Yourself To The Customer
Sales is one of the most exciting professions. It is also one of the toughest professions. Selling to customers can be a real task. If by any chance, you get a tough buyer, you will need all the training to sell to him/her. Let me ask you – do you sell yourself as a person of integrity and honesty to…
Contracts For Your Customers Ink It On Paper
When you’re dealing with customers, sometimes things can go wrong. It might be your fault, it might be their fault or it might be no-one’s fault — but if you didn’t make a contract, then you’ll all suffer. Why Do I Need Contracts? A contract gives you a sound legal base for your business, and some guarantee that you’re going…